About Me
I’m a left-handed person living in a right-handed world and have always used creative problem-solving strategies to navigate my daily life. As a data analyst this makes me a creative thinker who likes to craft my own solutions and gravitate toward unconventional approaches because I believe that the best solution isn’t always the most apparent one.
My career has predominantly revolved around biomedical laboratories, where I’ve been responsible for managing patient data, interpreting results, and conducting investigative work. Motivated to enhance my investigative capabilities, I decided to embrace the analytical aspect of my scientific background and pursued education in data analytics. In this journey, I have fortified my analytical skills with the application of statistical analyses and machine learning techniques, employing SQL, Python, and Tableau.
My professional experiences have deepened my commitment to furthering my career within the healthcare industry. I’m a self-initiator and plan to further cultivate my data skills, allowing me to scrutinize patient data and optimize software systems that influence the patient experience.
My primary motivation is assisting others, whether it be in locating a missing document or resolving a technical issue. I’m eager to elevate my abilities to support my prospective team members and enhance the lives of those they serve.
Currently situated in Cleveland, Ohio, I am actively seeking a position in data analytics and am open to onsite, hybrid, or remote opportunities.
To gain a more comprehensive insight into my background and qualifications, download my resume and take a look at my project case studies!
Education
Data Analytics Certificate | CareerFoundry
Graduated December 2023
An online-based program focusing on the application of data analysis techniques using industry-standard tools:
- Excel
- SQL
- Tableau
- Python
- Data quality and transformation
- Statistical hypothesis testing
- Data visualizations
Bachelor of Science, Biological Sciences | Ohio University
Certificate in Environmental Studies | Ohio University
Graduated May 2014
Professional History
Senior Processing Facility Technologist | Cleveland Cord Blood Center, March 2022-December 2022
- Served as the primary point of contact for addressing equipment and daily workflow issues.
- Oversaw departmental investigative reports, which involved monitoring report deadlines, conducting follow-up investigations, and reviewing reports submitted by team members.
- Utilized critical thinking and root cause analysis techniques to implement corrective actions.
- Developed and enhanced procedures and job aids to optimize training materials and mitigate workflow errors.
- Led a small team to evaluate and present laboratory data, contributing to the organization’s strategic objectives.
- Designated trainer for laboratory staff, including the delivery of initial training, final training sign-off, and competency assessments.
- Assigned weekly tasks to laboratory staff to maintain operational efficiency.
Processing Facility Technologist | Cleveland Cord Blood Center, October 2018-March 2022
- Conducted processing and quality control testing for umbilical cord blood donations.
- Maintained laboratory inventory program by meticulously recording supply levels, monitoring expiration dates, and initiating supply orders.
- Carried out validation testing on laboratory refrigerators, freezers, and cryogenic dry shippers to ensure optimal performance.
- Carefully prepared cord blood units for dispatch to transplant recipients and research clients, adhering to strict protocols and quality standards.
Laboratory Assistant | Cleveland Cord Blood Center, November 2017-October 2018
- Documented laboratory data in Excel and CordSource, a web-based application designed for the storage and tracking of clinical data related to cellular therapy products.
- Executed routine maintenance procedures on laboratory equipment to ensure its continued functionality.
Laboratory Technician | Cleveland Clinic, September 2015-November 2017
- Accelerated patient sample processing by accurately inputting patient data and test orders into laboratory information management system.
- Independently fielded questions and issues for team members using effective decision-making.
- Maintained timely and effective communication with hospital staff concerning patient samples.
Analyst | CWM Environmental, August 2014-September 2015
- Conducted environmental analyses on industrial waste samples.
- Supported clients by answering questions using knowledge of testing and operational requirements.
- Diligently recorded client data and sample results in laboratory information management system.
Other Employment
Optometric Technician | Dr. Jodi Rowson & Associates, January 2023-present
- Collect patient medical history information and conduct basic eye examination tests.
- Resolve patient inquiries using empathic customer service skills to maintain patient trust and satisfaction.
- Communicate with insurance companies to obtain patient eligibility details and authorizations.
- Maintain detailed and well-documented health records in electronic practice management system.